Refund policy
Wheel Orders:
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All wheel orders are final. Once production has begun, orders cannot be canceled.
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Production begins almost immediately after your order is placed. Because each set is designed and milled specifically for your vehicle, we cannot “un-mill” or resell them as new.
Returns / Replacements
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We accept returns, replacements, or compensation only if we produce your wheels incorrectly based on the specifications you provided at the time of order.
- Return requests must be submitted within one(1) month of delivery if there is an issue.
Accidental orders: You can contact us for a cancellation within 12 hours of ordering if production has not begun
- 5-15% will be deducted from your refund due to irreversible credit card fees
What Is Not Covered
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Returns based on unjust reasons (such as changing your mind or ordering the wrong specifications) will not be accepted.
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Minor manufacturing variances that do not affect fitment, safety, or performance are not considered defects. Examples include:
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Slight clearcoat blemishes or cosmetic imperfections.
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Minor surface marks on non-critical areas.
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These issues do not impact the functionality or safety of the wheels and are considered acceptable within industry standards.
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Summary
We take pride in the precision and quality of our work. Every wheel is custom engineered and built to order, so please ensure all specifications are correct before finalizing your purchase.
Custom Cut Metals:
All Sales Final on Custom Products
Because all of our products are custom-cut, made-to-order, or built to customer specifications, we do not accept returns, exchanges, or cancellations once an order has been placed. If you decide the cancel and order before production the credit card transaction fee will be deducted from your refund. (5-15%)
Fitment Guarantee
We stand behind the accuracy of our designs. If you receive an item with a manufacturing defect, incorrect dimensions, or a fitment issue caused by our production, please contact us within 7 days of delivery.
- Photo/video proof is required for evaluation.
- If the issue is verified, we will remake or replace the item at no cost to you.
Non-Eligible Returns
We cannot accept returns for:
- Incorrect measurements or specifications provided by the customer
- Items that were installed, modified, bent, painted, or damaged after delivery
- Cosmetic preferences or changes of mind
- Variations in finish typical of raw or stainless materials